Your Most Common Accident Repair Questions
Got Questions About Car Repairs?
Everything You Need to Know About Insurance, Estimates, and Quality Repairs
Your guide to navigating the repair process with confidence.
Auto Collision Repair FAQ
What should I do immediately after an accident?
Ensure everyone’s safety first. Call emergency services if needed, document the scene with photos, exchange information with the other driver, and contact your insurance company. If your vehicle isn’t drivable, arrange for a tow to a repair shop.
Do I have to use the repair shop my insurance company recommends?
No. By law, you have the right to choose the collision repair shop you trust. Insurance companies may suggest preferred providers, but the decision is yours.
Will my insurance cover the full cost of repairs?
It depends on your policy and coverage. Your insurance typically covers the cost minus your deductible. The repair shop can provide a detailed estimate for approval.
How long will repairs take?
The repair timeline varies based on the extent of damage, parts availability, and insurance approvals. Minor repairs may take a few days, while major structural damage could take weeks.
Can you match the paint color exactly?
Yes. Professional auto body shops use advanced color-matching technology to ensure the new paint blends seamlessly with your vehicle’s original finish.
What if additional damage is found after the estimate?
This is common. Shops will contact you and your insurance company for a supplement approval if hidden damage is discovered once repairs begin.
Will my car be the same after repairs?
A reputable collision repair shop follows manufacturer standards to restore your vehicle’s safety, appearance, and performance to pre-accident condition.
Do repairs come with a warranty?
Most professional repair shops provide a written warranty on parts and labor. Ask your shop for details on coverage length and terms.
Can I get a rental car while mine is being repaired?
If your insurance policy includes rental coverage, the insurer will pay for it. If not, the repair shop may help you arrange one at your expense.
10. What forms of payment are accepted?
Most shops accept credit/debit cards, checks, and insurance payments. Be sure to confirm with the shop before repairs begin.
CDM Collision Center
Streamlining Claims, Maximizing Your Coverage
Remember, you always have the right to choose where your vehicle is repaired, regardless of what your insurance company might suggest. Our team works tirelessly to ensure your claim is handled properly and your vehicle is restored to pre-accident condition using quality parts and procedures.
When you need support navigating the claims process, we’re just a phone call away. Let us handle the insurance headaches while you focus on what matters most—getting safely back on the road in a properly repaired vehicle.
Trust the team that insurance companies respect and customers recommend.
